Customer Relationship Management Tools

Be under no illusion - having a decent customer relationship management (CRM) tool for your business is a necessity. I’ve seen more cases than I could ever imagine where a business has a stack of business cards, or at best they’ve hired someone to enter them into a spreadsheet. Some of the more elaborate (and I will use that term loosely) spreadsheet users may even have a “notes column” they keep up to date (or [...]